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cory chalmers
Cory Chalmers President of
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Cory Chalmers founded Crime Scene Steri-Clean, LLC in 1995 while working as a paramedic and seeing a huge need to help people in crisis. In 1997, Cory was hired as a firefighter in Orange County California where he promoted quickly from firefighter to paramedic, and then to Captain. In 2011, Mr. Chalmers retired from the fire department in order to pursue the growth of his company to help those in the face of tragedy. His knowledge of city budgets, contracts, PO's, S.O.P.'s and budget restraints is key in contracting his services with over 4 dozen cities that Crime Scene Steri-Clean, LLC is contracted by. He has 14 years experience as a paramedic, 14 years with hazardous materials and emergency management, as well as biohazard response and remediation since 1995.

Cory is often asked to be the keynote speaker at conferences and seminars throughout the United States and has been featured on a dozen or more television shows including his regular appearance with "Hoarders" on A&E. He is responsible for the rapid growth of Crime Scene Steri-Clean, LLC from an owner operator, home-based business to a multi-million dollar company with locations throughout the United States. Cory runs a worldwide Yahoo Talkgroup on crime scene cleanup as well as several websites to assist the public with valuable resources and information in their time of need. He is well known throughout the world as an industry leader.


Kelley Collins
Kelley Collins – Chief Operations Officer - Kelley Collins is our Chief Operations Officer and oversees all functions of corporate owned offices. He is a highly motivated and goal-oriented manager offering 20 years of experience in Business Management.

Some of Kelley’s greatest strengths would be his commitment, determination, and enthusiasm for what he does. Equally as important, Kelley enjoys his job, particularly developing and implementing successful initiatives, developing long-term strategies, and to create a strong and stable business environment. Kelley lives in Murrieta California with his wife Katherine Collins and their three boys. When not working, Kelley enjoys spending time with his family.


Jaime Frisbie Jaime Frisbie-Director of Finance & HR – Jaime is another huge success story here at Steri-Clean. Jaime actually started with us as a volunteer at our first ever Happy Hoardidays event.

Since that time, she has promoted from our Receptionist position up to our Director of Finance and Human Resources in just a few years. Jaime has provided our company with an eye for detail and catches every little mistake that crosses her desk. Her ability to solve problems and work independently is of great value to our company. We definitely look forward to what else Jaime can offer us!


Phil Frisbie

Phil Frisbie – Bay Area Operations Manager & HR – Phil Frisbie leads our Northern California team and oversees the overall operations of his territory. Prior to Steri-Clean, Phil was a United States Marine for 10 years where he specialized in Logistics earning several awards for him and his team’s skill during numerous world deployments. After serving in the marines, he continued his logistics career working for Skyway freight systems, a wholly owned subsidiary of Union pacific as a Top Accounts Agent. His experience and in liaison with inter-departmental, inter-service and foreign governments make him an exceptional addition to our Executive Management Team.




Natalie Miramontes Natalie Miramontes – Project Manager – Natalie is the current Project Manager with Steri-Clean. She holds a Bachelor of Arts from the University of Las Vegas in Criminal Justice. Mrs. Miramontes is also a certified Construction Health and Safety Technician through BCSP. Natalie has years of prior experience in project and operations management. She has always loved helping people and knowing that she is making a difference. Natalie and her husband are blessed with a 2-year-old son. She loves fishing and spending time with family and friends


Kyra Balt Kyra Balt – Office Administrator
Kyra Balt joined the Steri-Clean team in late 2015 working as the Southern California receptionist and has since promoted to Office Administrator. Her previous occupation working as a shift leader at a restaurant taught her how to problem solve, work with other employees, and develop amazing customer service skills. Kyra is the first to volunteer for new assignments, and to learn new skills.


Frances Cooper Frances Cooper-Office manager
Frances has been employed with Steri-Clean since 2014. She began her career with us as an Administrative Assistant and is now the office manager in our Hayward office. She has over 6 years of administrative experience which has helped her excel with Steri-Clean. She loves spending her free time with her two daughters and her family





Our technicians and field supervisors are all highly trained and educated in the field of hoarding remediation. Each one of them attend extensive initial introduction to hoarding as well as ongoing training sessions and updates on hoarding cleanup and the psychology behind hoarding disorder. All of our technicians are hired mainly for their compassionate nature and their ability to work with individuals in difficult situations. This isn’t to downplay their work ethic. This job is a physically grueling job at times, and all of our technicians go above and beyond their expected duties in assuring that our clients are always happy. We receive letters daily, thanking our crews for making this experience so wonderful.

Their strengths are not just physical but emotional as well. Steri-Clean, Inc. technicians are at times exposed to some of the most gruesome conditions one could imagine. They never complain and always provide a friendly smile and outstanding attitude. We truly have the best people working with us and I can’t thank them enough.

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Hoarders.com - Our Mission

Our mission is to help those afflicted with this disorder and to provide them with the tools and skills needed to live a clutter free life. We offer understanding, trust and hope in a caring, compassionate and discreet environment, while providing the quality of care our clients expect and deserve.

From the initial contact, through cleanup and on-going support, our desire is to help our clients live a better life physically and emotionally.

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